Client intake & follow-up
For intake teams and firm managers: who contacted us, what do they need, and who follows up next?
Back-office focus: Inquiries, sources, client details, follow-up status and handoff.
Connect handles intake and follow-up. Casework supports matter preparation after engagement. This website explains the products; it is not a client case file.
For intake teams and firm managers: who contacted us, what do they need, and who follows up next?
Back-office focus: Inquiries, sources, client details, follow-up status and handoff.
For attorneys and authorized assistants: where does the matter stand, what is missing, and what needs preparation?
Back-office focus: Matter register, source versions, candidate facts, gaps, tasks and draft reports.
These are workflow responsibilities, not a claim that every automation is available. Casework is a local basic pilot; automated filing, court monitoring and paid AI are unavailable.
Inquiry → intake follow-up → firm confirms engagement and data scope → open matter → preparation and attorney review. Not every visitor becomes a case.
Automated cross-product handoff still requires integration and acceptance testing. A responsible person must verify handoff for now. Firm workspaces only access authorized firm data; company administration does not make that data public.
BriefHarbor’s internal Casework is owner-only. Customer firms require separate provisioning, not access to that private account.
Choose the product for the work. Your existing intake workflow stays intact.
Receive inquiries and materials, assign follow-up and manage clients. Existing team-seat plans apply.
View Connect plansProcess materials locally into reviewable facts, gaps, next-step checklists and draft reports. The attorney reviews and decides.
$320 / month · 8h × $40
USD. First-month setup and maintenance: $8,320; first-year fixed total: $11,840. Taxes and additional scope follow the confirmed order. Full release, automated filing and court monitoring are unavailable.
From first contact to handover. Select a stage to explore.
Bilingual intake, fact checks, conflict review and engagement.
Open your workspaceLegal judgment, final documents and filing stay under attorney control.